NWSS Service Failure Reasons
Why a service was missed, as found on a missed-service follow-up.
NoteTurtle: this scheme as stated in glossary/service-schemes.ttl
@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix nwss-cs: <https://nova.org.za/nwss/concepts/> .
nwss-cs:ServiceFailureReasons a skos:ConceptScheme ;
skos:prefLabel "NWSS Service Failure Reasons"@en ;
skos:definition "Why a service was missed, as found on a missed-service follow-up."@en ;
skos:hasTopConcept nwss-cs:failure-nobody-home , nwss-cs:failure-no-waste , nwss-cs:failure-container-misused ,
nwss-cs:failure-collector-did-not-attempt , nwss-cs:failure-collector-unaware , nwss-cs:failure-collected-without-record ,
nwss-cs:failure-other .
nwss-cs:failure-nobody-home a skos:Concept ;
skos:prefLabel "Nobody home, containers locked away"@en ; skos:notation "NOBODY_HOME" ;
skos:definition "Nobody was at the service point on the service day and the containers could not be reached."@en ;
skos:hiddenLabel "No_one_home_loced_away" , "No_one_home" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
nwss-cs:failure-no-waste a skos:Concept ;
skos:prefLabel "No waste to collect"@en ; skos:notation "NO_WASTE" ;
skos:definition "The service point had no waste out for collection."@en ;
skos:hiddenLabel "No_waste_to_collect" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
nwss-cs:failure-container-misused a skos:Concept ;
skos:prefLabel "Containers used for another purpose"@en ; skos:notation "CONTAINER_MISUSED" ;
skos:definition "The containers were used for something else, such as water storage."@en ;
skos:hiddenLabel "Bins_used_other_purposes" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
nwss-cs:failure-collector-did-not-attempt a skos:Concept ;
skos:prefLabel "Collector did not attempt collection"@en ; skos:notation "COLLECTOR_DID_NOT_ATTEMPT" ;
skos:definition "The collector did not come to the service point."@en ;
skos:hiddenLabel "WP_not_attempt_to_collect" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
nwss-cs:failure-collector-unaware a skos:Concept ;
skos:prefLabel "Collector unaware of the assignment"@en ; skos:notation "COLLECTOR_UNAWARE" ;
skos:definition "The collector did not know the service point was on their round."@en ;
skos:hiddenLabel "WP_not_aware_stand_service_block" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
nwss-cs:failure-collected-without-record a skos:Concept ;
skos:prefLabel "Collected without a record"@en ; skos:notation "COLLECTED_WITHOUT_RECORD" ;
skos:definition "Waste was collected but the visit was not recorded. A recording failure, not a service failure."@en ;
skos:hiddenLabel "Collect_no_QR" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
nwss-cs:failure-other a skos:Concept ;
skos:prefLabel "Other"@en ; skos:notation "OTHER" ;
skos:definition "A reason not listed, described in the record's note."@en ;
skos:hiddenLabel "Other" ;
skos:inScheme nwss-cs:ServiceFailureReasons ; skos:topConceptOf nwss-cs:ServiceFailureReasons .
Collected without a record
Waste was collected but the visit was not recorded. A recording failure, not a service failure.
Avoid: Collect_no_QR
Collector did not attempt collection
The collector did not come to the service point.
Avoid: WP_not_attempt_to_collect
Collector unaware of the assignment
The collector did not know the service point was on their round.
Avoid: WP_not_aware_stand_service_block
Containers used for another purpose
The containers were used for something else, such as water storage.
Avoid: Bins_used_other_purposes
No waste to collect
The service point had no waste out for collection.
Avoid: No_waste_to_collect
Nobody home, containers locked away
Nobody was at the service point on the service day and the containers could not be reached.
Avoid: No_one_home, No_one_home_loced_away
Other
A reason not listed, described in the record’s note.
Avoid: Other