Service visits recorded, by service outcome (count)
Provisional. Usable pending approval; a project-proposed concept only by the project that proposed it.
Definition
The number of collector visits to service points recorded in the reporting period, by the service outcome the collector recorded: collected, no waste presented, no access to the container, no access to the service point, collected without a tag scan. A visit is one service point on one date; of several outcomes recorded at the same point on the same date, a collection counts. Each visit is attributed to the collector named on its record. Scans that resolve to no service point at the time of the scan are not visits and are reported alongside as unresolved. Kind count; the share of collections made with a tag scan is read from the outcome axis.
purpose
To show the work collectors record on their rounds and how much of it rests on a tag scan rather than on the collector’s report alone.
rationale
Every service status is derived from these visits; counting them by outcome and by the collector on the record lets a reviewer trace a status to its evidence and see the share of visits that are only self-reported.
Classification
- Result level: Activity
- Outcome domains: Governance and evidence quality, Service access and reliability
- Unit of observation: Service visit
- Activity types: Collection round
- Approval status: Provisional
- Unit of measure:
NUM
Collections
- Process indicators
- Service delivery indicators