Service coverage (percent)
Provisional. Usable pending approval; a project-proposed concept only by the project that proposed it.
Definition
Eligible service point-periods in closed service periods with service status served or no waste presented, divided by those with status served, no waste presented or missed, as a percentage. Access failures, newly placed points and points whose period is not yet closed are in neither numerator nor denominator and are reported alongside with their counts. Rolled up over zones, service areas and periods by summing numerators and denominators. Kind rate.
purpose
To give one reliability figure for the service: of the services that were due and could be delivered, the share the collector delivered.
rationale
A service is delivered when the collector reaches the service point and records an outcome; an access failure is the household’s barrier, not a missed service, and counting it apart keeps one definition of coverage that every surface reports the same way.
Classification
- Result level: Output
- Outcome domains: Service access and reliability
- Unit of observation: Service point in a service period
- Activity types: Collection round
- Approval status: Provisional
- Unit of measure:
PERCENT
Collections
- Candidate core indicator set
- Service delivery indicators